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101 the local college is aggressively working in reducing the time that a student ne 4294864

 

 

101. The local college is aggressively working in reducing the time that a student needs to enroll for each semester. Which of the following changes would not help achieve this goal? 
A. Counselors are specializing in common degree plans
B. One application is good at the community college and at the transferring university
C. A one stop area includes admissions, advising, registration and student ID’s
D. Having more number of counters to facilitate admission process

 

102. A college would like to increase enrollment by streamlining the enrollment process. Which of the following would not fall in line with the college goal? 
A. Reduce the requirements necessary to enroll.
B. Relocate counselors, academic advisors, and financial aid specialists for a major to a central location.
C. Cross-train counselors, academic advisors, and financial aid specialists.
D. All of the above would fall in line with the college goal.

 

103. Which of the following statements is correct? 
A. Costs of controlling quality include prevention and appraisal costs.
B. Costs of failing to control quality include internal and external failure costs.
C. A and B are both correct.
D. A and B are both incorrect.

 

104. Which of the following is not a prevention cost? 
A. preventive maintenance
B. operator training
C. design engineering
D. testing finished products

 

105. Which of the following is not an external failure cost? 
A. warranty work
B. processing returned merchandise
C. rework
D. correcting invoice errors

 

106. Which of the following statements best describes the relationship among the costs of quality? 
A. Spending more on prevention and appraisal costs will reduce the total overall costs of quality.
B. Spending more on prevention and appraisal costs will increase the total overall costs of quality.
C. Adequate spending on prevention and appraisal costs will eliminate all internal and external failure costs.
D. The amount spent on prevention and appraisal costs has no impact on the amount spent on internal and external failure costs.

 

107. Which of the following is a value-added activity? 
A. scrap processing
B. rework
C. preventive maintenance
D. warranty work

 

 

 

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